1. Parichay

Yeh Terms & Conditions ("Terms") Evagreencare (jise aage "Company", "hum", "hamari" kaha jayega) aur aap ("User", "aap") ke beech ka kanuni samjhauta hai. Yeh Terms hamari website Evagreencare.com ("Site") par aapke dwara kiye gaye sabhi kriya-kalapon par lagu hote hain. Kripya Site istemal karne se pehle in Terms ko dhyan poorvak padhein.

2. Paribhashaen

Is document mein kuch shabdon ka arth nimn hai:

• "Product" — Site par pradarshit koi bhi vastu ya seva.
• "Order" — User dwara Product kharidne ke liye bheja gaya aadesh.
• "Service" — Site dwara pradan ki jaane wali sevaayein, jaise ki customer support, delivery, etc.

3. Website ka Upyog

Site par aane se aap yeh maante hain ki aap kanuni umr ke hain aur aapko hamare in Terms ko maanane ki kshamata hai. Aap site ka upyog keval kanuni uddeshyon ke liye karenge. Kisi bhi aise kaam se bachain jo kisi anya vyakti ya sanstha ke apekshit adhikar ka ullanghan karein.

4. Product aur Order

Hamari website par diye gaye Products ki availability samay-samay par badal sakti hai. Hum kisi bhi samay kisi Product ka availability, details ya chhavi badal sakte hain bina kisi prior notice ke. Order place karte waqt aapko apna sahi address, phone (agar maange), aur email dena anivarya hai.

Hum apne discretion par kisi bhi order ko accept ya reject karne ka adhikar rakhte hain — khaaskar agar billing ya delivery address mein gadbad ho, ya stock available na ho.

5. Daam, Payment aur Taxes

Product ke daam Site par diye gaye samay ke anusaar honge. Hum kisi bhi samay daam badal sakte hain. Payments online payment gateways, UPI, ya doosre available options ke through liye ja sakte hain. Aapke order par lagu hone wale sabhi taxes aapke kharch par honge, jab tak ki alag se pradarshit na ho.

Agar koi payment fail hoti hai to hum aapko inform karenge aur zaroori steps le sakte hain — jaise order cancel karna.

6. Shipping aur Delivery

Delivery ki timing product type, location aur availability par nirbhar karti hai. Hamari delivery estimate ek andaza hota hai aur hum kisi bhi samay usme parivartan kar sakte hain. Hum koshish karte hain ki items surakshit tareeke se pahunch jaayein, par transit ke dauran hone wale kisi bhi nuksaan ya deri ke liye hum limited liability rakhte hain (dekhain Clause 10).

7. Return & Refund Policy

Hamare return/refund rules alag se Return Policy page par diye gaye hain (agar maujood ho). Samanya terms yeh hain:

• Damaged ya defective item prapt hone par 7 din ke andar claim karna hoga (ya jo period hum specify karte hain).
• Product kholne ya istemal karne ke baad kuch items par return allowed nahi ho sakta (hygiene aur medical products ke liye vishesh dhyan dein).
• Refund processing mein samay lag sakta hai — aam tor par 7-14 din ka samay lag sakta hai, payment method ke anusar.

Specific return rules product aur category ke hisaab se alag ho sakte hain; kripya order confirm karne se pehle policy padhein.

8. Intellectual Property

Site par maujood sabhi content — jisme text, images, designs, logos, trademarks aur software shamil hain — hamare ya hamare license holders ke adhikar ke antargat aate hain. Inhe bina likhit anumati ke reproduce, distribute ya modify karna mana hai.

9. Upbhokta ki Jimmedari

Aap site ka upyog karte waqt sahi aur satik jankari pradan karne ke liye zimmedar hain. Kisi bhi madhyam (jaise email) se prapt hone wali jankari ko confidential rakha jayega — lekin agar aap galat jankari dete hain to uske nuksan ke liye Company zimmedar nahi hogi.

10. Liability ki Seema

Yahaan tak ki kanoon anumat karta hai, Evagreencare kisi bhi pratyaksh, aparoksh, aparoksh, khas ya parinaami nuksan ke liye zimmedar nahi hogi jo Site ke upyog se ya upyog na hone se ho. Ismein business loss, data loss, profit loss, ya kisi anya financial nuksan shamil hain. Hamari kul liability aapke dwara kiye gaye original payment tak simit ho sakti hai.

11. Indemnity (Haarj)

Aap sahamat hain ki aap Evagreencare aur uske officers, directors aur employees ko kisi bhi claim, nuksan, kanuni fees, kharch ya zimmedari se bachayenge jo aapke Site ke upyog, aapke taur par kiye gaye activities, ya aapke dwara maujood galat jankari se utpann ho.

12. Privacy

Hamari Privacy Policy alag se maujood hai jo batati hai ki hum aapka data kaise ikattha, istemal aur surakshit karte hain. Site use karne par aap hamari Privacy Policy se sahamat hote hain.

13. External Links

Site par kuch external links ho sakte hain. Yeh links sirf suvidha ke liye diye jaate hain — hum un sites ke content ke liye responsible nahi hain. External site par jaane se pahle unki terms aur privacy policies padhein.

14. Disclaimer

Site aur content "as is" (jis avastha mein uplabdh hai) is aadhaar par pradan kiya jata hai. Hum kisi bhi prakaar ki explicit ya implicit warranty nahin dete, jaise ki marketability, kisi nirdisht uddeshya ke liye upyogita, ya non-infringement ki guarantee.

15. Governing Law aur Jurisdiction

In Terms par Bharat ke kanoon lagu honge. Kisi bhi vivad ki sthiti mein Sri Ganganagar (Rajasthan) ke court ka exclusive jurisdiction hoga, jab tak ki alag se likhit roop se na likha gaya ho.

16. Contact

Agar aapko in Terms ke baare mein koi prashn ho to humein sampark karein:

• Email: greencareeva@gmail.com
• Address: Sri Ganganagar, Rajasthan, India

17. Terms mein Badlav

Hum in Terms ko kabhi bhi update kar sakte hain. Jab bhi koi bada badlav hoga, hum Site par notice denge ya email ke through inform karenge. Aapke dwara Site ka continuous use updated Terms ko svikar karne ke roop mein maana jaayega.